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Ticketing FAQs

If you cannot find the question or answer you are looking for email the Box Office or call on +44 (0)20 7935 2141 and we will try to answer it for you.

1. What are the Box Office opening hours?
2. How and when can I book for a concert?
3. Can I reserve tickets, or do I have to pay for them straight away?
4. The concert is sold out. How do I get returns?
5. How early do I need to book to get my preferred seats?
6. How do I distinguish between the Wigmore Series and concerts presented by outside promoters?
7. Can I get discount tickets in advance, or on the day?
8. Where do I collect my tickets from?
9. What is the minimum age for bringing children along to regular concerts?
10. How do I become a Friend?
11. How do I join your mailing list?

1. What are the Box Office opening hours?

Booking in person:
Monday - Saturday: 10.00am - 8.30pm
Sunday with evening performance: 10.00am - 8.30pm
Sunday without evening performance: 10.00am - 2.00pm

No advance booking during the half-hour prior to a performance.

Booking by telephone +44 (0)20 7935 2141:
Monday - Saturday: 10.00am - 7.00pm
Sunday with evening performance: 10.00am - 7.00pm
Sunday without evening performance: 10.00am - 2.00pm

There is a non-refundable £1.50 administration charge per telephone transaction, which includes the return of tickets by first class post if time permits.

The Box Office during Christmas and Summer
The Wigmore Hall Box Office is closed for telephone and personal bookings on Christmas Day and Boxing Day and at the weekends during our summer closure period.

Online booking is available at any time. 

2. How and when can I book for a concert?

For details on how to book tickets to see concerts at Wigmore Hall see How to Book

Wigmore Series concerts are divided into three booking periods:

• Period 1 September – December: general public bookings open May
• Period 2 January – March: general public bookings open November
• Period 3 April – July: general public bookings open February

Some concerts in the Wigmore Series sell out during priority booking to Friends and Mailing List members.

If you'd like to take advantage of priority booking find out how to become a friend or to join the Mailing List.

Further concerts are put on sale on the first working day of every month - 3 months before they are due to take place.

All events currently on this website are now open for booking.

3. Can I reserve tickets, or do I have to pay for them straight away?

If you book over the telephone or in person at the Box Office we can reserve tickets for up to three days. Owing to high demand, we regret that it is not possible to reserve returns for sold out concerts.

4. The concert is sold out. How do I get returns?

Contact the Box Office (+44 (0)20 7935 2141) a few days before the concert to check if any tickets have been returned. If available, returns can be booked in person or by telephone.

We also sometimes get returns on the door, so you can try queuing on the night for returned tickets.

If all seats for a performance have been sold, a limited number of standing places may be available for purchase from midday on the day of the concert. 

For Lunchtime and Coffee Concerts standing tickets will go on sale when the Box Office opens.

Standing spaces will be allocated to personal callers queuing at the Wigmore Hall Box Office only, one ticket per person.

5. How early do I need to book to get my preferred seats?

The earlier you book the more likely you are to get the tickets you want!

Some concerts in the Wigmore Series sell out during priority booking to Friends and Mailing List members.

If you'd like to take advantage of priority booking find out how to become a friend or to join the Mailing List.

6. How do I distinguish between the Wigmore Series and concerts presented by outside promoters?

All concerts in the Wigmore Series are listed in the Wigmore Series brochure which can be downloaded by from the Brochure Download page.

7. Can I get discount tickets in advance, or on the day?

Subscription bookings, with ticket discounts of up to 10%, can be made as soon as concerts go on sale and online. For details see Subscription Bookings

See Discounts and Concessionsfor details on

• Group Discounts
• Discounts for disabled people and their companions
• Standby Discounts
• BBC Radio 3 Lunchtime Concert Concessions
• Standing Discounts

8. Where do I collect my tickets from?

If your tickets have not been sent to you in advance they can be collected from the Pre-paid Desk in the main foyer of Wigmore Hall from one hour before the performance. You will need to show your credit card as proof of identification upon collection.

9. What is the minimum age for bringing children along to regular concerts?

Children 5 years of age and over, accompanied and supervised by an adult, are very welcome at the Hall.

Under 5s are encouraged to participate in our Chamber Tots programme.

10. How do I become a Friend?

To become a Friend of Wigmore Hall see Friends

11. How do I join your mailing list?

You can join online on the Mailing List page.